Jaxon Acceptable Use Policy

Effective December 13, 2023

This Acceptable Use Policy applies to all users of Jaxon’s tools and services. If we determine in our reasonable discretion that your usage of Jaxon’s tools or services violates our policies, including this one, we may suspend or terminate your access to and use of our tools and services. If you have any questions about whether your business or use case is permitted or prohibited by this Acceptable Use Policy, please email us at support@jaxon.aior call (877) 209-7055.

  1. Independent Verification. Note that, like all generative models, Jaxon can generate factually incomplete, inaccurate, harmful, or biased information. As such we require you to independently verify our model responses and notify us at support@jaxon.ai or (877) 209-7055 if our model outputs incomplete, inaccurate, biased, or harmful content.

  2. Prohibited Uses. Our products and services may not be used in connection with, including to generate, any of the following:
    1. Abusive or fraudulent content, including without limitation, using our products or services to:
      1. Compromise security or gain unauthorized access to computer systems or networks, including spoofing and social engineering;
      2. Violate the security, integrity, or availability of any user, network, computer or communications system, software application, or network or computing device;
      3. Violate any natural person’s rights, including privacy rights as defined in applicable privacy law;
      4. Generate content for fraudulent activities, scams, phishing, or malware;
      5. Promote or facilitate the generation or distribution of spam;
      6. Illegally or inappropriately use confidential or personal information;
      7. Interfere with or negatively impact Jaxon’s products or services;
    2. Deceptive or misleading content. This includes using our products or services to:
      1. Impersonate a human being by presenting results as human-generated, or using results in a manner intended to convince a natural person that they are communicating with a natural person;
      2. Generate deceptive or misleading comments or reviews;
      3. Target or track a person’s location, behavior, or communication without their consent;
      4. Engage in coordinated inauthentic behavior or disinformation campaigns;
      5. Engage in multi-level marketing or pyramid schemes;
      6. Plagiarize or engage in other forms of academic dishonesty or copyright infringement.
    3. Violent, hateful, or threatening content, including without limitation using our products or services to:
      1. Encourage hate speech or discriminatory practices that could cause harm to individuals or communities based on their protected attributes, such as race, ethnicity, religion, nationality, gender, sexual orientation, or any other identifying trait;
      2. Describe, encourage, support, or provide instructions on how to commit violent acts against persons, animals, or property;
      3. Threaten, incite, promote, or actively encourage violence or terrorism.
    4. Illegal or highly regulated goods or services content, including without limitation using our products or services to:
      1. Engage in any illegal activity; 
      2. Provide instructions on how to create or facilitate the exchange of illegal substances or goods;
      3. Encourage or provide instructions on how to engage in or facilitate illegal services such as human trafficking or prostitution; 
      4. Design, market, help distribute or utilize weapons, explosives, dangerous materials or other systems designed to cause harm to or loss of human life;
      5. Provide instructions on how to commit or facilitate any type of crime;
      6. Gamble or bet on sports.
    5. Psychologically or emotionally harmful content. This includes using our products or services to:
      1. Encourage or engage in any form of self-harm;
      2. Shame, humiliate, bully, celebrate the suffering of, or harass individuals.
    6. Child sexual exploitation or abuse content. We strictly prohibit and will report to relevant authorities and organizations where appropriate any content that exploits or abuses minors. This includes content related to grooming, pedophilia, and nudity or that describes, encourages, supports, or distributes any form of child sexual exploitation, abuse, or material.
    7. Sexually explicit content, including without limitation using our products or services to:
      1. Generate pornographic content or content meant for sexual gratification, including generating content that describes sexual intercourse, sexual acts, or sexual fetishes;
      2. Engage in erotic chats.

  3. Prohibited Business Use Cases. In addition to the above use cases, we prohibit businesses from using our products and tools for any of the following:
    1. Political campaigning or lobbying. Creating targeted campaigns to influence the outcome of elections or referendums; political advocacy or lobbying;
    2. Covertly tracking, targeting, or surveilling individuals. Searching for or gathering information on an individual or group in order to track, target or report on their identity, including using the product for facial recognition, covert tracking, battlefield management applications or predictive policing;
    3. Making criminal justice, eligibility for parole, or sentencing decisions;
    4. Automated determination of employment and housing decisions. Making automated decisions about the employability of individuals or other employment determinations or decisions regarding eligibility for housing, including leases and home loans;
    5. Any law enforcement application. Except for the following permitted applications by U.S. law enforcement organizations: (1) back office uses including call center support, document summarization, and accounting; and (2) analysis of data for the location of missing persons and other applications, provided that such applications do not otherwise violate or impair the liberty, civil liberties, or human rights of natural persons.

  4. Additional Requirements for Businesses. If your business is using or deploying our tools and services as part of providing legal, medical, or financial advice to consumers, we require that you implement the additional safety measures: (a) human-in-the-loop: any content that is provided to your consumers must be reviewed by a qualified professional in that field prior to dissemination. Your business is responsible for the accuracy and appropriateness of that information; (b) disclosure: you must disclose to your customers that you are using our services to help inform your decisions or recommendations.

  5. AI Use Disclosure. If your business uses our services as part of an automated service where your external customers or users interact directly with our services, for example chatbots, you must disclose to your users that they are interacting with an AI system rather than a human being.